Personal Data Protection Policy

1. Introduction

In accordance with Peruvian Law No. 29733 (Personal Data Protection Law) and its Regulations approved by Supreme Decree No. 003-2013-JUS, E.I.R.L. ANDEAN EXPERIENCES is committed to ensuring the privacy and security of the personal data provided by our users and clients.

2. Information We Collect

We collect personal information that you voluntarily provide through our website, such as:

• Full Name

• Contact details (Email, Phone number)

• Identification documents (DNI/Passport)

• Payment and billing information
  

3. Purpose of Processing

The personal data collected will be used strictly for the following purposes:

• To process bookings and provide tourism services.

• To respond to inquiries and provide customer support.

• To comply with legal obligations required by GERCETUR and other Peruvian authorities.

• To send promotional information (only if explicit consent is granted).
  

4. Data Storage and Security

All personal data is stored in our "Clients" databank, registered or in the process of registration with the National Registry of Personal Data Protection. We implement technical and organizational measures to prevent loss, misuse, or unauthorized access.

5. ARCO Rights

Users may exercise their rights of Access, Rectification, Cancellation, and Opposition (ARCO Rights) at any time. To do so, you may send a written request to our email: aex.tours.cusco@gmail.com or visit our office at Urb. Larapa, Calle Capulies, Residencial OSMA II B-4B-5.

6. Third-Party Disclosure

We do not share your personal data with third parties unless it is strictly necessary to fulfill the requested service (e.g., hotels, transportation, or government entities) or required by law.

7. Consent

By using our website and providing your information, you grant your free, prior, informed, and express consent for the processing of your personal data under the terms described above.